Privacy Policy, Terms of Service & Cookie Policy
Privacy Policy
Last updated: August 28, 2025
The Elle Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.
Information We Collect
- Personal Information: Name, email address, phone number, and other contact details when you fill out forms or contact us
- Property Information: Details about properties you're interested in buying, selling, or renting
- Usage Data: Information about how you interact with our website, including pages visited and time spent
- Technical Data: IP address, browser type, device information, and cookies
How We Use Your Information
- Provide real estate services and respond to your inquiries
- Send you relevant property listings and market updates
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and ensure security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Other parties with your explicit consent
Terms of Service
By using our website and services, you agree to these terms and conditions.
Use of Website
- You may use our website for lawful purposes only
- You agree not to interfere with the website's functionality
- You are responsible for maintaining the confidentiality of your account information
Real Estate Services
- We provide real estate brokerage services in accordance with applicable laws
- Property information is provided for informational purposes only
- We do not guarantee the accuracy of property details or availability
- All transactions are subject to separate agreements and legal requirements
Limitation of Liability
The Elle Group shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.
Cookie Policy
We use cookies and similar technologies to enhance your browsing experience and analyze website usage.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- File a complaint with relevant authorities
Contact Us
If you have questions about this Privacy Policy, Terms of Service, or Cookie Policy, please contact us:
The Elle Group
Berkshire Hathaway HomeServices Commonwealth Real Estate
12 Huron Dr., Natick, MA, 01760
Phone: (508) 810-0700
Updates to This Policy
We may update this Privacy Policy, Terms of Service, and Cookie Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.